Who we are

At Xmedia Design, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://xmedia-design.com and interact with our web design, graphic design, and video editing services.

Information We Collect

Although our website does not require account creation or allow public comments, we may collect information in the following ways:

• Voluntary Information: When you contact us via email or a contact form regarding our design services, we collect your name, email address, and any project details you provide.

• Automated Information (Cookies & Analytics): Like most websites, we use cookies and tools like Google Analytics to understand how visitors use our site. This includes your IP address, browser type, and the pages you visit. This data is used solely to improve our website experience.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes for design or video projects.

• Deliver and manage the services you have requested.

• Monitor website performance and ensure a smooth user experience.

• Comply with legal obligations (e.g., for tax and accounting purposes).

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We only share information with:

• Service Providers: Trusted third-party tools (like hosting providers or project management software) that help us run our business, provided they agree to keep this information confidential.

• Legal Requirements: If required by law or to protect our rights, we may disclose information to relevant authorities.

Data Security

We implement industry-standard security measures (such as SSL encryption) to maintain the safety of your personal information. However, please note that no method of transmission over the internet is 100% secure.

Your Rights (GDPR Compliance)

As a UK-based entity, we comply with the UK General Data Protection Regulation (UK GDPR).

External Links

Our website may contain links to other sites (such as portfolio work or social media). We are not responsible for the privacy practices of these external websites.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

Contact Us

If you have any questions regarding this Privacy Policy, you may contact us using the contact us page.